We invite you to shape the future of IBM, including the product roadmap, by submitting enhancement ideas that matter to you the most.
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Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and vote for them if they matter to you,
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Want to see all of your IBM ideas in one place? Find them at ideas.ibm.com
Need ability to manage incidents export (excel) jobs. Today, there is no easy way to view current incident export jobs and the ability to delete/cancel an existing job that may be running long due to many reasons, e.g. user might have generated a ...
Make Dashboard graphics web pages exportable/downloadable via REST API.
Make Dashboard web pages exportable/downloadable via REST API so the customer can freely share these pages (e.g. send them attached to emails programatically). The export/download should include the current graphics.
In the attachments view add a date field that is modifiable, i.e. currently it shows the date the attachment is uploaded, but that ofttimes does not reflect the date that the attachment (email) is from.
Build out more “owner” and "assigned to" dashboard metrics and filters
Request from our customer, asking if Tasks be shown like Phases are in a filter view. This can help both the manager and the incident analyst to understand where an incident is in the process. Like to see more “owner” dashboard metrics and filters...
Time tracking using median (in addition to average)
My customer is using the Time tracker field of the analytics dashboard using the “Customize Incident Widget” to measure the time their incidents spend in different incident phases. This way, they can see how long, on average, it takes for them to ...
Ordering Incident Notes in Report Generation Function
In the generate reports function we would like to have a way to order the Notes in the same way it can be done in the Notes widget i.e. "Oldest Notes First". When sharing a report it is often required to have it read the notes in date order
Please could we have the ability to add multiple filters under one type in the incidents view? So for example, with a free text field, you can filter incidents where "Fieldname" is equal to "test", or "test5", or "test6". Currently, I only seem to...